How it works
Get in touch either via our online form, or request a call back to talk to one of our friendly advisors to learn more about what we can do for your home, including the benefits of each of our solutions. In addition, you can talk to one of our community energy champions if you would like to speak to someone in the community who has already installed improvements in their home. You can then go on to book your free home assessment when you are ready.
Step 1
Initial Consultation
Benefit from a free home assessment with one of our dedicated advisors who will identify areas for improvement to make your home more sustainable and energy-efficient. After that, you have the choice to purchase the services of a project coordinator who will put together a set of recommendations for your home, which will then form a specification based on your preferences and requirements.
Step 2
Personalised Plan
Once you have chosen the perfect solution for your home, your specification will be circulated to a number of YorEnergy accredited suppliers. Your coordinator will discuss the supplier quotes with you. Once you have confirmed which energy-efficient solution works best for your home, they will take you through the finance or grant options. They will be more than happy to answer any other questions.
Step 3
Quotation and Supplier Selection
Your supplier and installer will manage the installation process throughout, including the creation of the installation schedule, through to quality checking the work against the specification when the work is done. Once the work is complete they will be available to answer any remaining questions.
Step 4
Installation and Completion
The four steps
At YorEnergy we have strived to make the process of updating your home with energy-efficient solutions as simple as possible.
We’ve done research to understand what challenges you may face and have used that research to create a seamless all in one process to help you improve your home.
What can you expect from YorEnergy
Home Improvements Made Easy
Free Home Assessment
Number of High Quality Suppliers
Dedicated
Advisers
Range of Finance Options and Government Grants*
News
Committing to a large-scale home upgrade can seem scary, but support is available; and it’s worth it both for the environment and for the improved comfort, security and lower bills.
Denise, Fulford
Before you get in touch, have you tried our free plan builder? This is a great way to learn more about the right solution for your home
The builder will create a draft plan, giving you an idea of what options will suit your budget. Once the draft plan is submitted, our team will be in touch to discuss what the next steps will be.
Our team
Below you will see details of the roles of an advisor and a coordinator, and how they will help you with your project:
Adviser
An adviser is your first point of contact at the start of your journey.
Your assigned adviser will guide you through the process of upgrading your home for improved energy efficiency and sustainability. Your adviser will look to understand your needs and will be on hand to answer your questions. They will also help you to engage with a community energy champion for further support if you need it, and then arrange your free home assessment.
Your adviser will come to your home and conduct the free home assessment which will help to identify the ways that your home is losing energy, this could be through poor insulation or air leaks, for example. The free home assessment will help to provide the solutions to improve energy efficiency in your home.
Coordinator
A coordinator is experienced and highly accredited (PAS2035 accredited). After your free home assessment, you will have the option to purchase project coordination services. If you do purchase these services, your project coordinator will collaborate with your assigned adviser to develop a set of solutions for your home. The results of this will then be presented to you.
Once your solutions have been presented, the coordinator will work closely with you to identify your preferred options. They will create a detailed specification for suppliers, based on your requirements. The coordinator will review the supplier quotes with you and once you have selected your suppliers, the suppliers will become your primary contact for installation queries.
How long does a free home assessment take?
Your free home assessment will normally take 2-3 hours. The advisor will have an initial discussion with you to check that they fully understand your requirements and explain the process. They will then survey the house room by room, taking measurements and noting down any observations as they go. They will record video footage of the house and take photos to have as much information as possible to put together your assessment report.
Get in touch here to speak to one of our advisors and book your free home assessment.
How do I get started?
Get in touch here to talk to one of our advisors who will talk you through the process, answer any questions you may have and get you booked in for your free home assessment.
Do I need to pay for a Home Assessment?
No, at YorEnergy we have made your home assessment free of charge. At YorEnergy you do not need to pay to find out which options are available. Get in touch here to book your free home assessment and find out what you can do to improve your home.
What should I look for in a supplier?
Choosing the right supplier will be unique to you and your home. You may want to consider cost, the track record of the business, whether they're local or from further afield, and whether they specialise in the trade you're looking for (such as specialising in older buildings). Although your coordinator can't make this decision for you, they can help you with any questions or queries. At YorEnergy we are here to provide you with access to accredited suppliers and contractors that are local to you.
How much do the energy-efficient solutions cost?
The cost of upgrading your home is is subject to a variety of factors – from the choice of solution and their complexity, to the size of your home and whether you commission all the work or do some of it yourself. Fixing draughts can be a lower budget DIY solution. Insulation costs from around £1,000 for a loft to £8,000+ for external walls Combining several solutions into one project will increase cost and complexity, potentially up to tens of thousands of pounds. However, if done well, it is likely to lead to higher levels of improved performance in comfort, energy bills and reduced carbon emissions.
Speak to one of our advisors here today about how energy-efficient solutions for your home can benefit you.
How long does it take?
Each home is different, so the project length will vary, this is due to factors including the supplier and the solution, and the householders needs and requirements. Single and relatively straightforward solutions such as PV solar panels may take a matter of weeks from purchase to install. There may be a longer wait for any fabric-related measures such as insulation or window replacement, due to higher demand. Once started, these projects can last from a few days to a few weeks. A whole-house project combining numerous solutions can be phased over a number of years to minimise disruption. If the work is planned in a continuous sequence, it could take 6 months or more. It can speed things up if the householders are able to move out during the most disruptive phases of work.
Get in touch here to speak to one of our friendly advisors about home project schedules in more detail.
How many quotes do I get for my solution?
The number of quotes you receive will depend on how many suppliers there are who offer that service. For example, there are more heat pump installers than companies who specialise in external wall insulation, so it's likely that you would receive more quotes for installing a heat pump than for installing external wall insulation. However, we're adding new suppliers to our network all the time, and will offer you multiple supplier options.
How do I choose the right supplier for my project?
At YorEnergy we have set up a supplier network with a number of accredited suppliers that will quote you for your home improvements. Choosing the right one will be unique to you and your home. You may want to consider cost, the track record of the business, whether they're local or from further afield, and whether they specialise in the trade you're looking for (such as specialising in older buildings). Although your coordinator can't make this decision for you, they can help you with any questions or queries. Find out more about our accredited suppliers here or get in touch to speak to an advisor.
Can I speak to someone at YorEnergy?
Absolutely, click here to get in touch with one of our team today. We have a dedicated team of advisors ready to talk you through the all in one process.
How does the process work?
The process starts by getting in touch with YorEnergy. We will connect you with a friendly advisor to discuss your needs and the benefits of improving your home. After this initial consultation, we'll book in a personalised, free home assessment to identify areas for improvement, followed by producing a tailored Plan. To help you decide which options to choose, we can connect you with a community energy champion who has had similar work done, for firsthand insights. Once you've decided on your chosen solutions, your specification will be shared with our accredited suppliers to get the best quotes. After selecting your preferred quote, your coordinator will manage the installation process through to completion.
At YorEnergy we want to make the process of improving your home as easy as possible for you. Find out more about how the process works here or get in touch with one of our advisors.
What is retrofit?
Retrofitting a home is the process of upgrading and improving existing buildings to enhance energy efficiency, comfort and overall performance. At YorEnergy we are focussed on supporting homes across York and we want to make sure that solutions are available to all.
Talk to one of our advisors now to learn more about which energy-efficient solutions are available to you and their benefits, click here.
How do I make my home warmer?
There are several reasons why your home could be too cold. Lack of sufficient insulation and draughts may be the biggest. However, it could also be due to an inefficient heating system and other factors. Our free home assessment service will help you find the cause and propose solutions. Speak to one of our advisors here to find out how to make your home warmer.