Our Standards
to come
to come
to come
Solar & Batteries
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Certifications:
MCS (Microgeneration Certification Scheme) certification, or equivalent. -
Credit Rating:
A minimum credit rating from recognised agencies. -
Insurance:
Public Liability, Professional Indemnity, Product Liability, and Employers' Liability insurance at appropriate levels for safety and risk management. -
Insurance Backed Guarantees (IBG):
A 10-year guarantee covering installation quality and system performance, with proof presented to the consumer before installation. -
Warranties:
25-year performance warranty for solar panels, 10-12 year product warranty for materials and workmanship, with similar warranties for inverters. -
Reviews & References:
Suppliers will undergo a review of customer feedback across platforms like Trustpilot, Check-a-trade, and Google Reviews. A minimum of two references must also be provided.
Insulation
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Certifications:
PAS 2030/2035 for installers, or a comparable qualification. -
Credit Rating:
Minimum A rating from recognised agencies. -
Insurance:
Public Liability, Professional Indemnity, Product Liability, and Employers' Liability insurance required. -
Insurance Backed Guarantees (IBG):
A 25-year guarantee covering installation defects and material failures. -
Warranties:
25-year warranties on insulation boards and related materials.
Reviews & References:
Suppliers must provide references and be reviewed on platforms like Which? Trusted Traders and Rated People.
Heat Pumps
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Certifications:
MCS certification for both products and installation, or an equivalent standard. -
Credit Rating:
Minimum A rating from recognised agencies. -
Insurance:
Comprehensive coverage across Public Liability, Professional Indemnity, Product Liability, and Employers' Liability. -
Insurance Backed Guarantees (IBG):
10-year guarantee for workmanship and system performance. -
Warranties:
5-10 year warranty on the heat pump unit and components. -
Reviews & References:
Feedback will be checked across trusted platforms, and two references must be provided.
Glazing
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Certifications:
FENSA or CERTASS certification for installation, or equivalent. -
Credit Rating:
Minimum A rating from recognised agencies. -
Insurance:
Appropriate levels of Public Liability, Professional Indemnity, Product Liability, and Employers' Liability insurance. -
Insurance Backed Guarantees (IBG):
10-year guarantee covering installation, frame integrity, and glazing defects. -
Warranties:
10-20 year warranty covering glazing units, seals, frames, and hardware.
Reviews & References:
Reviews will be checked across multiple platforms, and two references must be provided.
EV Charging
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OLEV/OZEV authorisation for grant schemes, or comparable qualification.
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Credit Rating:
Minimum A rating from recognised agencies. -
Insurance:
Suppliers must hold sufficient levels of Public Liability, Professional Indemnity, Product Liability, and Employers' Liability insurance. -
Insurance Backed Guarantees (IBG):
5-year guarantee for installation and electrical safety. -
Warranties:
3-5 year warranty covering the EV charger unit.
Reviews & References:
Reviews will be checked across a variety of platforms, and suppliers must provide at least two references.
Our Standards
We also require all suppliers to follow our YorEnergy Supplier Code of Conduct, which ensures that all work is completed safely, professionally, and with minimal disruption. Our Code of Conduct covers everything from site preparation and communication to hours of operation, noise management, and environmental considerations. Suppliers are expected to comply with all health and safety regulations, uphold high standards of workmanship, and treat customers and communities with respect.
For more detailed information, you can view the full YorEnergy Supplier Code of Conduct here.
By partnering with YorEnergy, suppliers are joining a network that prioritiszes quality, sustainability, and customer satisfaction, ensuring that we deliver the best energy solutions possible.
Supplier Criteria and Checks
We require all suppliers to hold relevant certifications, insurance, and a proven track record of quality service. While we list specific standards, comparable qualifications will also be considered.
I have future proofed our family home and it has paid for itself in under two years.
Darren, 35, York